Warranty Information
SRG Electrical offers a warranty for all installations, below is what is and isn’t included as part of every package.
Basic Cover – 3.6kW to 22kW
Charge Point Maintenance Agreement Annual Service (Basic Cover) 1 Year £200.00 3 Years £550.00 Single Visit – Any Manufacturer- per charge point
- Visual Inspection wiring, adjustment and Earth Loop impedance testing
- Check Voltage and Polarity
- Check Operation Of RCD;s and RCBO’s and adjust accordingly
- Check all Latch Mechanisms
- Test RFID reader if present
- Test Power Outlet
- Clean and Polish
- Label check
What’s covered?
- No pre inspection covered before enlisting on cover
- The electric vehicle charging points identified in your scheme and associated serial numbers
- All MCB’s and RCD’s within the charge Point
- Annual service check to include the tightening of terminals
- Test type 2 socket with load simulator
- Full report and recommendations and costings of any parts required.
What’s not covered?
- Act of vandalism
- Act of damage through impact caused by a vehicle
- Misuse of unit, not used in conjunction with the Manufacturer’s Instructions
- Incorrectly installed charge points, not in line with BS7671 :2008
Premier Cover – 3.6kW to 22kW
Charge Point Maintenance Agreement Annual Service (Premier Cover) 1 Year £250.00 3 Years £650.00 Single Visit – Any Manufacturer- per charge point
- 365 Annual Phone support Monday to Friday 9am to 5pm
- Visual Inspection wiring, adjustment and Earth Loop impedance testing
- Check Voltage and Polarity
- Check Operation Of RCD;s and RCBO’s and adjust accordingly
- Check all Latch Mechanisms
- Test RFID reader if present
- Test Power Outlet
- Clean and Polish
- Label check and replacement if necessary
What’s covered?
- No pre inspection covered before enlisting on cover
- The electric vehicle charging points identified in your scheme and associated serial numbers
- All MCB’s and RCD’s within the charge Point
- Annual service check to include the tightening of terminals
- Check earth electrode and obtain earth reading
- Test type 2 socket with load simulator
- Full electrical test of charge point and associated wiring circuit
- Technical assistance 365 Monday to Friday 9am to 5pm
What’s not covered?
- Act of vandalism
- Act of damage through impact caused by a vehicle
- Misuse of unit, not used in conjunction with the Manufacturer’s Instructions
- Incorrectly installed charge points, not in line with BS7671 :2008
Premier Plus Cover 3.6kW to 22kW
Charge Point Maintenance Agreement Annual Service (Premier Plus Cover) 1 Year £300.00 3 Years £795.00 Single Visit – Any Manufacturer – per charge point
- 24/7 365 Annual Phone support
- Visual Inspection wiring, adjustment and Earth Loop impedance testing
- Check Voltage and Polarity
- Check Operation Of RCD;s and RCBO’s and adjust accordingly
- Check all Latch Mechanisms
- Test RFID reader if present
- Test Power Outlet
- Clean and Polish
- Label check and replacement if necessary
- Replacement of any faulty parts within charge point
What’s covered?
- No pre inspection covered before enlisting on cover
- The electric vehicle charging points identified in your scheme and associated serial numbers
- All MCB’s and RCD’s within the charge Point
- Annual service check to include the tightening of terminals
- Check earth electrode and obtain earth reading
- Test type 2 socket with load simulator
- Full electrical test of charge point and associated wiring circuit
- Technical assistance 365 24hrs
- Unlimited call outs
- Replacement unit
What’s not covered?
- Act of vandalism
- Act of damage through impact caused by a vehicle
- Misuse of unit, not used in conjunction with the Manufacturer’s Instructions
- Incorrectly installed charge points, not in line with BS7671 :2008
Further Info
