Warranty

Basic Cover – 3.6kW to 22kW

Charge Point Maintenance Agreement Annual Service (Basic Cover) 

1 Year £200.00 

3 Years £550.00

Single Visit – Any Manufacturer- per charge point

• Visual Inspection wiring, adjustment and Earth Loop impedance testing
• Check Voltage and Polarity
• Check Operation Of RCD;s and RCBO’s and adjust accordingly
• Check all Latch Mechanisms
• Test RFID reader if present
• Test Power Outlet
• Clean and Polish
• Label check

What’s covered?

• No pre inspection covered before enlisting on cover
• The electric vehicle charging points identified in your scheme and associated serial numbers
• All MCB’s and RCD’s within the charge Point
• Annual service check to include the tightening of terminals
• Test type 2 socket with load simulator
• Full report and recommendations and costings of any parts required.

What’s not covered?

• Act of vandalism
• Act of damage through impact caused by a vehicle
• Misuse of unit, not used in conjunction with the Manufacturer’s Instructions
• Incorrectly installed charge points, not in line with BS7671 :2008

Premier Cover – 3.6kW to 22kW

Charge Point Maintenance Agreement Annual Service (Premier Cover) 

1 Year £250.00 

3 Years £650.00

Single Visit – Any Manufacturer- per charge point

• 365 Annual Phone support Monday to Friday 9am to 5pm
• Visual Inspection wiring, adjustment and Earth Loop impedance testing
• Check Voltage and Polarity
• Check Operation Of RCD;s and RCBO’s and adjust accordingly
• Check all Latch Mechanisms
• Test RFID reader if present
• Test Power Outlet
• Clean and Polish
• Label check and replacement if necessary

What’s covered?

• No pre inspection covered before enlisting on cover
• The electric vehicle charging points identified in your scheme and associated serial numbers
• All MCB’s and RCD’s within the charge Point
• Annual service check to include the tightening of terminals
• Check earth electrode and obtain earth reading
• Test type 2 socket with load simulator
• Full electrical test of charge point and associated wiring circuit
• Technical assistance 365 Monday to Friday 9am to 5pm

What’s not covered?

• Act of vandalism
• Act of damage through impact caused by a vehicle
• Misuse of unit, not used in conjunction with the Manufacturer’s Instructions
• Incorrectly installed charge points, not in line with BS7671 :2008

Premier Plus Cover 3.6kW to 22kW

Charge Point Maintenance Agreement Annual Service (Premier Plus Cover) 

1 Year £300.00 

3 Years £795.00

Single Visit – Any Manufacturer – per charge point

• 24/7 365 Annual Phone support
• Visual Inspection wiring, adjustment and Earth Loop impedance testing
• Check Voltage and Polarity
• Check Operation Of RCD;s and RCBO’s and adjust accordingly
• Check all Latch Mechanisms
• Test RFID reader if present
• Test Power Outlet
• Clean and Polish
• Label check and replacement if necessary
• Replacement of any faulty parts within charge point

What’s covered?

• No pre inspection covered before enlisting on cover
• The electric vehicle charging points identified in your scheme and associated serial numbers
• All MCB’s and RCD’s within the charge Point
• Annual service check to include the tightening of terminals
• Check earth electrode and obtain earth reading
• Test type 2 socket with load simulator
• Full electrical test of charge point and associated wiring circuit
• Technical assistance 365 24hrs
• Unlimited call outs
• Replacement unit

What’s not covered?

• Act of vandalism
• Act of damage through impact caused by a vehicle
• Misuse of unit, not used in conjunction with the Manufacturer’s Instructions
• Incorrectly installed charge points, not in line with BS7671 :2008